FWS AUTOMOBILES ABOHAR

WE HEAR YOU.
WE FIX IT.

Your experience matters. Report your service concerns directly to our management team for immediate resolution.

Direct Management Review · 24-Hour Acknowledgment Guarantee

FWS Automobiles Abohar Toyota Authorised Service Facility

OFFICIAL GRIEVANCE REDRESSAL

DETAIL YOUR CONCERN

Every ticket logged through our precision intake portal is tracked by the FWS senior quality assurance team and escalated according to Toyota dealership standards.

Printed at the top right of your Job Card copy.
Include relevant Job Card numbers, recurring noise conditions, or invoice numbers.

FWS SERVICE COMMITMENT

24-HOUR RESPONSE GUARANTEE

Your concern is logged immediately into the Toyota Dealer Management System. An assigned Technical Specialist from our Abohar branch will review your job history and contact you within 24 working hours.

  • Root-cause diagnostic review by Master Technician
  • Direct escalation to Head of Customer Relations
  • Transparent rework or billing audit authorization

LOCAL ESCALATION DESK

DIRECT SUPPORT LINE

Prefer direct verbal assistance? Speak directly with our dedicated customer relations officers at the Abohar branch for instant file verification, technician assignment, and immediate priority support.

ABOHAR SERVICE CENTER

+91 087228 87228

Address: FWS Automobiles, GT Road, Near Flyover Bypass, Abohar, Punjab 152116
Hours: Mon - Sat: 9:00 AM - 7:00 PM | Sunday: Emergency Breakdown Assistance Only

TRANSPARENT RESOLUTION

OUR COMMITMENT TO YOU

Every complaint is assigned directly to our Service Manager for a thorough 3-step investigation.

Toyota Service Guarantee: Dedicated tracking ID generated instantly. Complete diagnostic review logs provided upon case closure.

STEP 01

REVIEW

WITHIN 2 HOURS

Service Manager receives your submission, logs the case into the FWS Dealer Management System, and assigns a Certified Master Diagnostic Technician.

Status: Immediate Assignment & DMS Log Owner: Service Operations Lead
STEP 02

INVESTIGATION

WITHIN 12-24 HOURS

Comprehensive technical inspection of service history, technician telemetry data, parts quality audits, and direct workshop bay re-examination if applicable.

Status: Bay Diagnostic & Quality Audit Owner: Technical Diagnostic Specialist
STEP 03

RESOLUTION

WITHIN 48 HOURS

Formal corrective action plan communicated via telephone and email, with corrective service booking or warranty adjustment finalized by dealership leadership.

Status: Direct Executive Closure Owner: General Manager & Service Head